With this rate, the possibility of changing the date/time of your contracted activity becomes more flexible without having to give explanations.
The FLEXI Rate allows the client to enjoy the contracted activity, even if he can not come on the scheduled day. For such, it will be enough to notify your decision to change the date/time within the established deadlines.
The FLEXI Rate:
- It is limited to certain services.
- It is nominal and non-tranferable.
- It allows a single date change.
- The possibility of changing the date will expire 3 months from the original date.
- The selection of the new day/time for the activity will be subject to the availability of places. No money will be refunded or returned if, when changing dates, there are no places available for this activity on the desired dates/times, either by occupation or inactivity of the center, for example, on Sundays, it is closed.
- The change of the date/hour of the activity must be notified up to 2 hours before the time initially established for the activity contracted. This communication can be made by email, SMS, WhatsApp or by phone to the offices of SCUBA IBIZA, indicating the name of the participants, contracting activity, and schedule
All other cancellation cases will be in accordance with SCUBA IBIZA’s Reservation and Cancellation Policy.